Politique d'expédition

Shipping Policy

Please note shipping times may vary from time, date and location of customer order. Due to the COVID-19 pandemic, we are experiencing more difficulty with shipping and apologize for any delay.

Orders will be fulfilled as soon as possible once received, shipping is subject to region, suppliers, products and customer location. We expedite every order, however some shipping delays can be expected. 

Shipping costs for product returns are entirely assumed by the customer. Any product return will be dealt directly with the product manufacturer. 

Lead Time

Several of our products are produced upon ordering. We do not keep them in stock. Lead time (waiting) may vary from 5 to 25 working days, depending on our work load and your special requests. Normal lead time is 10 working days (2 weeks). Please be sure to contact us in order to know the waiting time before you place your order. We are always doing our best in order to keep you waiting the least possible time.

Import Duties and Custom Fees

Please note some of our items could be subject to customs fees or import duties depending on order amount, order type, and region/location of order. The customer assumes all responsibility if customs fees or import duties are applicable to the order. Due to the global nature of our products, suppliers and customers, the Freedive Wire Shop cannot guarantee if a product will or will not be subject to customs fees or import duties.